Just thought I’d share my experience of ordering items from the fanatics store. Also wondering if anybody else has ever had any experience in dealings with them.
I ordered some tops from them; an Ole Miss Rebels jersey, a Rebels t-shirt, a Marshawn Lynch Cal t-shirt and an LA Dodgers training top … I then paid the international shipping of $25 and the customs/tax charges to the UK, another $25, at the checkout. I guess alarm bells should have rang at this point, but I really wanted these tees so I went ahead and ordered them as a treat.
What a nightmare it has turned into!
First, the order was split into two packages. For four t-shirts this seemed bizarre.
The tracking number(s) given directed me to a site for Landmark Global. Which after doing a bit of research is basically Belgium’s national postal service. The goods went from Florida to Germany and then the UK.
The first package arrived via UPS about two weeks later and the driver asked for an £18.10 cash on delivery payment for the goods. After some questioning I reluctantly paid. I felt as if my goods were being held hostage on my doorstep!
Then a few days later the next package arrived and again, same £18.10 charge.
Reading reviews online this charge seems to be a regular occurrence for goods sent via Landmark Global. Or for goods that pass through their postal network. This just seems so wrong.
To make matters worse, one of the t-shirts sent was wildly incorrect. In fact they’d sent me a female crop-top style hoody thing that looked hideous.
I don’t want to send it back now because I’d have had to pay the shipping and then whatever else fees to get it back again! And their return policy is full of loopholes and reviews state that they squirm out of refunding returns.
I’m not entirely convinced to the authenticity of some of the merchandise either. The Marshawn Lynch tee looks good–I purchased a similar one from the beastmode store so no complaints with that one. But the others, there’s something amiss, they look real with the tags but they seem poorly made, rejects if you like.
Not sure who my frustrations are with more, fanatics or Landmark or if they are both involved in some form of collusion.
These have turned into the most expensive t-shirts I have ever purchased!
Have you ever ordered anything from them?